Delivery Information | Stephen Webster
We are pleased to offer complimentary next day delivery within the UK.
Personalised pieces such as The Last Straw can take up to 2 weeks to dispatch for UK delivery.
We are pleased to offer complimentary two day delivery to Europe on orders over £1000/€1000
Personalised pieces such as The Last Straw can take up to 3 weeks to dispatch for EU delivery.
On orders under £1000/€1000, deliveries to Europe cost £25/€25.
We are pleased to offer complimentary international delivery on orders over £1000/€1000.
On orders under £1000/€1000, international deliveries cost £50/€50.
Complimentary delivery is available on all orders for the United States, with an estimated delivery time within 4 business days.
Personalised pieces such as The Last Straw can take up to 4 weeks to dispatch for US delivery.
Orders must be placed before midday to receive within the estimated timeframe.
If you are in London, UK, orders over £25,000/€25,000 will be hand-delivered to London postcodes WC, EC, W1, E1, SW1, SE1, N1, and NW1. Alternatively, you can use TOSHI, the luxury in-store concierge service, during checkout if you are based in an eligible London, UK postcode.
Your Stephen Webster jewellery will be delivered fully insured by our expert couriers and will arrive beautifully gift wrapped, packaged in a discreet plain brown box.
Please be aware that all deliveries need to be signed for, and photographic ID may be required. If you are not available at the time of delivery, our courier company will leave a note and you will be able to reschedule your delivery for a more convenient time.
Duties & Taxes
We include the cost of taxes and duties in your order, so you won’t need to pay any additional fees if you are located within any of the following countries:
UK, Denmark, Latvia, Slovenia, Germany, Netherlands, Czech Republic, Italy, Slovakia, France, Malta, Cyprus, Ireland, Romania, Finland, Luxembourg, Sweden, Belgium, Hungary, Portugal, Estonia, Lithuania, Spain, Austria, and Greece.
If you select a country outside of the above, the price you pay on Stephen Webster will exclude all relevant import duties and sales taxes. As the recipient of the order, you must instead pay these duties and taxes directly to our courier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office or tax authority before placing a DAP (Delivery At Place) order.
For all orders you assume all risk of confiscation en route. If customs should confiscate or return the merchandise to us, you are still responsible for all shipping charges including return shipping charges.