10% of all online sales proceeds will be donated to Mind (Registered Charity Number 219830).

Delivery Information | Stephen Webster

Delivery

We are pleased to offer complimentary shipping for orders over $1,000.

Personalised pieces such as The Last Straw can take up to 4 weeks to dispatch.

If you are in London, UK, orders over £25,000/€25,000 will be hand delivered to London post codes WC, EC, W1, E1, SW1, SE1, N1, and NW1. Alternatively, you can use TOSHI, the luxury in-store concierge service, during checkout if you are based in an eligible London, UK post code.

Your Stephen Webster jewellery will be delivered fully insured by our expert couriers and will arrive beautifully gift wrapped, packaged in a discreet plain brown box.

Please be aware that all deliveries need to be signed for, and photographic ID may be required. If you are not available at the time of delivery, our courier company will leave a note and you will be able to reschedule your delivery for a more convenient time.

Duties & Taxes

We do not include the cost of duties to your order, the price you pay on Stephen Webster will exclude all relevant import duties. As the recipient of the order, you must instead pay these duties directly to our courier to release your order from customs. As we are unable to advise the exact amount, we recommend contacting your local customs office before placing a DAP (Delivery At Place) order.

For all orders you assume all risk of confiscation en route. If customs should confiscate or return the merchandise to us, you are still responsible for all shipping charges including return shipping charges.