Withdraw From Contract

If you have purchased an item from us online and wish to exercise your statutory right to withdraw from your purchase, you can submit your request using the form below.

Under applicable consumer protection laws, eligible customers may withdraw from their purchase within the applicable withdrawal period without providing a reason. Once we receive your request, we'll acknowledge it and provide instructions for returning your item, where applicable.

Before You Submit Your Request:

  • Items must be returned in accordance with our Returns Policy.
  • Certain products may be exempt from the right of withdrawal, including bespoke or personalised items and sealed goods where the seal has been removed, where permitted by law.
  • Exercising your right to withdraw does not affect your statutory consumer rights.

If you have any questions before submitting your request, our Client Services team will be happy to assist you.

Email: online@stephenwebster.com

Submitting this form notifies us of your decision to withdraw from your contract of sale. Complete the withdrawal form below to notify us of your decision to withdraw from your purchase. We'll confirm receipt of your request by email and provide any next steps